Frequently Asked Questions

Use Google OAuth and Stripe billing:

1. Visit Pricing and start the DLX7 ShieldNet Pro flow
2. Enter email, protected domain, and payment details
3. Sign in with Google at login
4. Access your dashboard for Client ID and session-backed access

Your account and client are provisioned automatically after subscription completes.

After subscribing and signing in with Google OAuth:

1. Visit your dashboard
2. Client ID and subscription status are shown in the header
3. Sessions are issued as HttpOnly cookies; use capability tokens via `/api/auth/capability` when needed

Include the integrity client and define selectors in `integrity-manifest.json`:

<script src="/js/dlx7-integrity.js" nonce="dlx7"></script>

DLX7 will verify selectors, capture DNA snapshots, attempt self-heal on drift, and show a review/bypass modal if recovery is not possible.

Today you get:

• Real-time content monitoring: DOM selector verification and mutation watch
• Cryptographic verification: SHA-256 hashes and versioned DNA snapshots in Supabase
• Self-healing: Restore from snapshots; if restore fails, operators can accept/bypass via modal
• Audit trail: Snapshots include bypass flag, notes, and recent errors
• Billing & access: Stripe subscriptions, Google OAuth, customer dashboard, admin portal

Yes. Billing, OAuth, snapshot capture, and the integrity client are live. Dashboard stats and expanded analytics are rolling out next.

At dashboard.html you can:

• View account info, client ID, and subscription status
• Open the Stripe billing portal
• Access capability tokens for protected APIs

Live telemetry charts will appear as we roll out aggregated stats.

Manage your subscription through the customer portal:

1. Sign in to your dashboard
2. Click your profile menu in the top right
3. Select "Manage Subscription"
4. View billing history, update payment method, or cancel subscription

Changes take effect at the start of your next billing period.

When you cancel:

• Service continues until the end of your current billing period
• Monitoring stops after the period ends
• Historical event data is retained for 90 days
• You can reactivate within 90 days without losing data
• API keys are deactivated after 90 days

No refunds are provided for partial billing periods.

Yes, a single subscription covers multiple domains. Use the same API key and credentials across all your properties. Usage is tracked by total protected elements, not by domain count.

Contact our support team:

• Email: support@cogen.cloud
• Response times: Critical issues within 2 hours, standard inquiries within 24 hours
• Include: Your client ID, affected URLs, error messages, and steps to reproduce

For security vulnerabilities, email us immediately with details and we will respond within 1 hour.

API documentation will be published when the monitoring platform launches. Subscribers will be notified via email when documentation becomes available.

Visit the platform details page for an overview of planned features and technical architecture.

ShieldNet supports all modern browsers:

• Chrome 90+
• Firefox 88+
• Safari 14+
• Edge 90+

The script uses standard Web APIs and requires JavaScript enabled. Legacy browser support is not provided.