Last Updated: January 2025
These Terms of Service ("Terms") govern your access to and use of the DLX7 ShieldNet content protection platform and related services (the "Service") provided by DLX7 ShieldNet ("we", "our", or "us"). By accessing or using the Service, you agree to be bound by these Terms.
By creating an account, accessing the Service, or using any of our APIs, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.
You represent that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are accessing the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
DLX7 ShieldNet provides autonomous content protection capabilities including:
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice to users.
To use the Service, you must create an account using Google OAuth authentication. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate and current.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
We are not liable for any loss or damage arising from your failure to maintain account security.
We reserve the right to suspend or terminate your account if we determine, in our sole discretion, that you have violated these Terms or engaged in fraudulent, abusive, or illegal activity.
The Service is offered on a subscription basis with various pricing tiers. Current pricing is available at our pricing page. We reserve the right to modify subscription fees with 30 days notice to existing subscribers.
Subscriptions are billed monthly in advance. By subscribing, you authorize us to charge your designated payment method. All fees are non-refundable except as required by law or as expressly stated in these Terms.
All payments are processed securely through Stripe. You agree to provide current, complete, and accurate payment information. We are not responsible for any charges or fees imposed by your financial institution.
If a payment fails, we will attempt to notify you and provide an opportunity to update payment information. If payment is not received within 7 days, we may suspend or terminate your access to the Service.
You may cancel your subscription at any time through your account dashboard. Cancellation takes effect at the end of your current billing period. You will retain access to the Service until that time, but no refund will be provided for the remaining period.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
Violation of this Acceptable Use Policy may result in immediate termination of your account without refund.
The Service, including all software, algorithms, designs, text, graphics, logos, and other content, is owned by us or our licensors and is protected by copyright, trademark, patent, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Service in accordance with these Terms.
You retain all rights to content you submit to or monitor using the Service ("Your Content"). By using the Service, you grant us a limited license to process, store, and transmit Your Content solely to provide the Service. We will not access or disclose Your Content except as necessary to provide the Service or as required by law.
If you provide suggestions, ideas, or feedback regarding the Service, you grant us an unrestricted, perpetual license to use such feedback for any purpose without compensation to you.
We strive to maintain high availability of the Service. Our target uptime is 99.5% measured monthly, excluding scheduled maintenance and circumstances beyond our reasonable control.
Drift detection aims to identify unauthorized modifications within 60 seconds of occurrence under normal operating conditions. Actual detection time depends on monitoring interval configuration and system load.
Self-healing recovery typically initiates within 120 seconds of drift detection. Complete recovery time depends on the complexity of protected content and network conditions.
We perform scheduled maintenance during low-traffic periods with advance notice. We will provide at least 24 hours notice for planned downtime exceeding 30 minutes.
If we fail to meet the 99.5% uptime target in a given month, you may request a service credit equal to 10% of your monthly subscription fee for each 1% below the target. Service credits are your sole remedy for availability issues.
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute security.
We process your data in accordance with our Privacy Policy and applicable data protection laws, including GDPR and CCPA. You are responsible for ensuring you have appropriate rights to submit content for monitoring.
We retain your data as described in our Privacy Policy. Upon account termination, we will delete your data within 90 days, except as required for legal compliance or to resolve disputes.
We warrant that the Service will perform substantially in accordance with our published documentation. This warranty does not apply to issues caused by factors outside our reasonable control.
EXCEPT AS EXPRESSLY PROVIDED IN SECTION 9.1, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. WE DO NOT WARRANT THAT THE SERVICE WILL DETECT ALL UNAUTHORIZED MODIFICATIONS OR PREVENT ALL SECURITY INCIDENTS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
You agree to indemnify, defend, and hold harmless DLX7 ShieldNet, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:
These Terms commence when you create an account and continue until terminated by either party.
You may terminate these Terms at any time by canceling your subscription and closing your account. Termination takes effect at the end of your current billing period.
We may terminate or suspend your access immediately if you breach these Terms or if we cease offering the Service. We will provide 30 days notice for termination without cause.
Upon termination, your right to use the Service ceases immediately. We will delete your data within 90 days unless retention is required by law. Provisions that by their nature should survive termination will remain in effect, including ownership, warranty disclaimers, indemnification, and limitations of liability.
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.
Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall be conducted in Delaware, and judgment on the arbitration award may be entered in any court having jurisdiction.
Either party may seek injunctive or other equitable relief in court to prevent infringement of intellectual property rights or confidentiality obligations.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
We may modify these Terms at any time by posting the updated Terms on our website with a new "Last Updated" date. Material changes will be communicated via email to the address associated with your account at least 30 days before the changes take effect.
Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service and cancel your subscription.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and DLX7 ShieldNet regarding the Service and supersede all prior agreements and understandings.
You may not assign or transfer these Terms or any rights granted hereunder without our prior written consent. We may assign these Terms without restriction.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or internet disruptions.
You agree to comply with all applicable export control and sanctions laws. You may not use the Service in violation of any U.S. export embargo, prohibition, or restriction.
For questions regarding these Terms, please contact us at:
DLX7 ShieldNet
Email: legal@cogen.cloud
Support: support@cogen.cloud
We will respond to all legitimate inquiries within 5 business days.